F.A.Q.
Can I create an account on your website?
Sorry, we do not offer an option to create customer accounts on the website.
Where are your suppliers based?
All our suppliers and manufacturers are based in Europe.
Can I order a personalised item?
Sorry, at the moment we do not offer such service.
How can I contact Atropatene?
If you have any questions or concerns, please email info@atropatene.it and we will do our best to get back to as soon as we can.
Can I order products without creating an account?
Yes. We believe our customers should decide themselves where and how they want to shop, without giving away their details.
Do you use cookies on your website?
Apart from essential cookies, all cookies are turned off by default on our website, as we do not intend to track your online activities.
Do I need to have the same address for billing and delivery?
No. You can add a different delivery/billing address when you checkout.
Can I track my orders?
Yes, each order will have a dedicated tracking number.
What is your return policy?
We encourage our customers to place orders with care to avoid unnecessary pollution created by the return process. However, if you need to return items, they must be undamaged, suitably packed and in the same condition as they were delivered to you, with tags attached.
